Terms and Conditions of Sale

Preamble & Identification of the Service Provider

These Terms and Conditions of Sale are concluded between the natural or legal person placing an order on the website (hereinafter referred to as "the Client") and:

• Service Provider / Seller: Aimie Noué - Aimie Lcc (Sole Proprietorship Aimie Noué)
• SIRET : 882 587 397 00028 | SIREN : 882 587 397
• Postal Address: Impasse des Vignes, 17290 Angoulins, France
• E-mail : contact@ecosmet.com

1. Purpose and Scope of Services

These Terms and Conditions apply to all sales of services provided by Ecosmet (Aimie Lcc), including:

• Drafting and regulatory compliance verification of the Product Information File (PIF) in accordance with European Regulation (EC) No 1223/2009 and the Swiss Ordinance on Cosmetics (OCos, SR 817.023.31).
• Drafting and signature of the Cosmetic Product Safety Report (CPSR - Part A and Part B) by a qualified toxicologist.
• Regulatory guidance, CPNP portal notification, INCI labeling verification, and Good Manufacturing Practices (GMP ISO 22716) consulting.
• Please note: Ecosmet (Aimie Lcc) does not act as the EU or UK Responsible Person (RP) and does not perform UK SCPN notifications.

2. Orders, Turnaround Times, and Document Sharing

The Client places an order via the interactive configurator or upon prior quotation. Confirmation of the order implies full acceptance of these Terms and Conditions.

Upon confirmation of the order, a secure shared online workspace valid for 1 year is provided to the Client to upload technical documents (SDS, COA, IFRA certificate, stability and challenge test reports). Standard delivery turnaround is 3 to 4 weeks once the complete technical file is received.

Aimie Noué reserves the right to refuse or suspend any order in the event of an existing dispute or prior non-payment.

3. Pricing and Payment Terms

Service prices are quoted in Euros (€ excl. VAT within the EU, or € net for Switzerland and outside the EU) and are clearly displayed in the configurator and on quotes.

Payment is made at the Client's choice by:

• Credit / Debit Card (Stripe): Immediate secure online payment.
• PayPal: Secure payment via your PayPal account or bank card.
• Bank Transfer (SEPA / IBAN): Processed upon receipt of the transfer on the company's bank account (IBAN / BIC details are provided immediately after order validation).

Invoices are issued and sent electronically to the Client upon payment confirmation.

4. Right of Withdrawal & Cancellation Policy

In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts supplying digital content not provided on a tangible medium or for customized professional services whose execution has begun with the Client's prior agreement.

By confirming a PIF / CPSR order or access to digital resources, the Client expressly waives the right of withdrawal once deliverables are made available or toxicological assessment work has commenced.

5. Obligations of the Responsible Person (RP)

It is the responsibility of the Client or the entity designated as the Responsible Person (RP) placing the cosmetic product on the market to ensure overall compliance with laws and regulations in force in France, the European Union, or Switzerland.

Aimie Noué (Aimie Lcc) assesses toxicological safety based on the technical data provided by the Client. She cannot be held liable for inaccuracies in raw material data submitted by the Client or for non-compliances identified by inspection authorities (ANSM, DGCCRF, cantonal chemists) on manufactured batches.

Compliance with ISO 22716 (GMP) and final validation of the Product Information File remain under the legal responsibility of the Responsible Person placing the product on the market.

6. Applicable Law and Jurisdiction

These Terms and Conditions are governed by French law. In the event of any dispute relating to the interpretation or execution of the contract, and failing amicable settlement, exclusive jurisdiction is granted to the competent courts of La Rochelle, France.